FAQ's

  • The chemical process can be damaging to the lash if not performed correctly. We are fully trained and experienced in the correct application to prevent any damage to the lashes. We also offer a highly recommended nourishing aftercare formula to keep your lashes healthy.

  • Most reactions to lash extensions adhesives is caused by contact with the skin and through a build-up of exposure to Cyanoacrylate (the ingredient found in all lash extensions adhesives). Elleebana’s Lash Lifting products and adhesives don’t contain cyanoacrylate so the chance of a reaction to lash lifting will be slim however a patch test is the best way to determine if you might have sensitivities.

  • The short answer is no – You may of had lash extensions applied badly and there is a large likelihood that your natural lashes will be damaged and lifting damaged lashes might also cause breakage. For this reason, we have to say that the treatment can only be performed after the removal of lash extensions on a case by case basis and with careful lash health assessment.

  • You may not of followed the aftercare and have exposed your lashes to hot water, steam, shampoos, cleansers, eye creams or serums within the first 24 hours. You may have also rubbed your eyes or slept on your face or side which would cause the lashes to become misshapen within a 24 hour period.

  • You can use the Elleeplex as a conditioning and nourishing lotion for your client’s lashes. That will help to support the lashes and offer much needed nourishment to repair and regrow into healthy lashes again.

    A supplement could also be worth considering for internal consumption of a comprehensive formula that provides essential nutrients for strong hair/lashes. Choosing a supplement with Silica, Horsetail, Biotin and Ascorbic acid (to aid absorption) will strengthen any brittle lash damage and assist with the regeneration of the lashes in the lash cycle.

  • Absolutely! You can choose to wear Elleevate Mascara immediately after your lash lift (and remove at the evening using Belma Remove make-up remover) or wait till after the first 24 hours then apply regular mascara. Remember that mascaras need to be replaced every 3 months to avoid bacteria growth and infections in your lashes/eyes.

  • You can have a lash lift usually around every 6 - 8 weeks or more – however, if you need your lashes tinted then you will need to come back for a top up tint at 4 - 6 weeks.

  • Yes you can, however, an Elleeplex Profusion lamination/straightening treatment must be performed 24 hours before the lash extensions are applied to ensure the lashes have returned to their normal pH level and because lash artists clean/shampoo lashes before applying lash extensions this might affect the result of the lamination/straightening. You will also need to bear in mind that as the lamination/straightening service grows out, the in-fills for the extensions will become more difficult and might need removing and a full new set instead of filling.